Le Meridien Atlanta Perimeter

We stayed in this hotel three years ago and it was phenomenal. The front desk clerk upgraded us to a suite gratis. It was an amazing stay. So this time around when visiting Atlanta we decided to stay five nights at Le Meridien. Unfortunately it did not live up to our expectations. Our assigned room was at the end of the corridor and had bright light streaming into the room at night, plus an uncomfortable bed. We decided to move the following day. The new room was better, but still showed signs of wear. We asked for our room to be serviced the last day we were there, and it never was. So we had to get fresh towels, coffee and water ourselves. Charging $6 for coffee in the lobby borders on offensive. The one main plus is that this is a dog friendly hotel next to a nice office park with a lake where you can walk your furry companion. Various front desk employees are also very helpful; others not so much.

The room size was perfect. Had an issue with the heater and was moved to a different room within minutes.

The reason for the 5 stars was the great customer service. We didn't have wash cloths in the room & they immediately brought them down, we got locked out & they got us back in fast, and they were able to get our breakfast issue & check in issue situated because we'd booked through a travel site so it didn't show we'd already paid or paid for breakfast. The other reason for the 5 star was the bed. That was the absolute best nights of sleep I've ever had. The bed was soft, the comforter was cooling and the pillows were amazing. The location was great too. Right across from the mall

This is the only hotel we will stay at when in Atlanta and has been for many years. The rooms are so welcoming, the beds and pillows are so comfortable. There is nightly entertainment at the bar located in the lobby. The Staff is very professional and friendly. There is plenty of choice for dining as well right across the street, fast food to fine dining.

The hotel was great. Location was right across the street from the Perimeter mall so there were a ton of dining options nearby. The facility was beautiful and the staff was very friendly.